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Sydney, NSW

The Real Estate Training Group are excited to announce the 2018 “Refresh.Renew.Refocus Tour”

Its time for a FRESH NEW FOCUS in your Property Management business!

Refresh your skills to be known and seen as the industry expert across Property Management and Business Development. Renew your mind in order to start achieving success and stop drowning in the detail and Refocus on your goals.

The goal is to MAXIMISE YOUR POTENTIAL, ENHANCE YOUR PERFORMANCE AND CHANGE YOUR OUTCOMES.

The conference is designed to challenge your thinking, accelerate your discovery and create real and authentic connections. You will leave recharged, reconnected and ready for new possibilities.

To get a taste of our past events check out our highlights video or read what some of our attendees experienced.

Who Should Attend 

The Real Estate Training Group events are specifically targeted to highly motivate Principals, Business Development Managers and Property Managers who want to build long term sustainable growth within their Property Management Departments. 

Inclusions

  • Morning Tea
  • Lunch
  • Afternoon Tea
  • Workbook
  • Cocktail Party & Awards Celebration

Awards Presentation

Join us for our “Celebration of Success Awards” Cocktail Party and Networking evening, recognizing the Property Management industry's top performers across Australia and New Zealand. This event will kick-off after the day's training.

These awards have been designed to celebrate the success of individuals as well as entire property management offices. They aim to encourage and promote excellence on an International level.

The awards will recognise the very best in the industry, across these categories:                        

  • State BDM of the Year
  • State Property Manager of the Year
  • State BDM Rookie of the Year
  • State Property Management Office of the Year

The process is transparent and measurable and includes the insights and opinions of a team of judges, ensuring the awards are fair, accurate and unbiased.

Download Entry Pack

Cancellation Policy

All registrations are transferable. Refunds will only be made if written notice of cancellation is received 30 working days prior to the event. A 20% admin fee will apply. Early bird registrations are not refundable.

Video & Photo Policy

Real Estate Training Group staff members will be doing video footage & taking photos of the conference for future promotions. Please let us know if you do NOT want to be filmed or photographed for any reason.  

CPD Points

TAS - 6.5 points awarded - to claim your points please ensure you use reference number S2017-020

NSW - 12 points awarded - to claim your points please complete your assessment here 

ACT - 4 points awarded - to claim your points please complete your assessment here

VIC - 8 points awarded - to claim your points please complete the form and submit to cpd@reiv.com.au

WA - 7 points awarded - to claim your points please provide your registration certificate number when booking - Delivered in conjunction with Aspire Performance Training as the Customer Service, Property Management & Business Development Real Estate Conference  (ASPIRE137)

Book now

Ticket Option Price Save
BDM Academy & PM Training Academy Member $265.00 AUD -$100.00
General Admission $365.00 AUD  
Group Discounts 5 (All delegates must register at the same time)  $1425.00 AUD -$400.00
Group Discounts 10 (All delegates must register at the same time)  $2850.00 AUD -$800.00

Payment Option 1 - Once you have clicked add to cart it will bring you back to the about us page and you will need to scroll up and click view cart to complete your purchase. For all over the phone payment options please call Tara 0402 033 299.

Payment Option 2 - After you have filled in your registration form please scan and return to info@retgevents.com.au 

Download Registration Form 

Program

The Real Estate Training Group Refresh.Renew.Refocus Property Management, Leasing Consultant & Support Staff Journey Business Development, Department Leaders and Directors Journey
8:30am to 8:45am (15 min) MC Welcome
8:45am to 9:30am (45 min)
"How to Survive in Property Management - The Road to Balance” - Jet Xavier
Stress, overwhelm, anxiety and burn-out are just a handful of factors that go along with the property industry. A recent national survey by Jet discovered that a third of all principals, agents and PMs experienced the above symptoms and struggled to achieve a healthy work and life balance. In this session Jet will give  you the tools you need to effectively manage the pressure, maximize energy levels, minimize stress and build sustainable careers in the real estate industry.
9:30am to 10:00am (30 min)
“Are you a Hipster, Hacker or Hustler” - Tara Bradbury
In this interactive presentation Tara gives attendees a better understanding of the three personality types in the property management business. This session will help you discover your personality type and give you a better understanding of the role you play in the rent roll growth path. It will also help you fine-tune the dynamic that you bring to the table in order to excel and create the ultimate PM dream team. Be sure to visit Tara at the RETG Events stand to get your rent roll growth job description samples.
10:00am to 10:30am (30 min)
"How To Win With Technology" - Jason Turnbull
Technology continues to revolutionise how we do business each and every day. This powerful session will look at how you can use technology to your best advantage in day-to-day operations but also from a relationship perspective when it comes to clients, tenants and suppliers. This session will help you explore the right tech suppliers to partner with so you can find value in smart technology decisions.
10:30am to 10:45am (15 min) Morning Tea
10:45am to 11:15am (30 min)
Room 1 – "Navigating The Insurance Maze"
This session will demystify the complexities surrounding insurances and it will even look at how multiple areas of one policy can come under one claim. This session will also explore real scenarios and will explain how a PM can facilitate a claim on behalf of their owners and successfully manage expectations at the same time. It will also arm PMs with the tools needed to effectively communicate appropriate insurance needs to the landlord.
Room 2 – "Property Manager or Marketer?" - Peter Schravemade 
This session explores all aspects of marketing and the correlation it has with property management success. Every great property manager needs to know how to effectively market their rent roll/vacancies and their department. This session explores the different trends and marketing mediums available; and equips PMs with the basic marketing tools needed to successfully compete in the current economy.
11:15am to 11:45am (30 min)
Room 1 - “Together Towards Tomorrow” – Core Logic 
This session will explore collaboration and the integration of systems to improve productivity and steer a rent roll onto the path of growth. It will uncover the opportunities that currently exist in the market and will look at how potential collaborative ventures might spearhead your success. It will also consider the use of technology as an enhancement tool to doing business and will explore how a PM can best collaborate with a BDM to adopt technology and implement systems that could revolutionise the way the your property management division operates
Room 2 – “FUTUREgen" 
What does the future Property Manager look like and how you should be prepared for the future generation of employees? This session will make you question the affect diversity will have on the industry; it can potentially create crippling challenges and game-changing opportunities for those who are ready for it.  Are you ready? This session will also share insights and best practices on leading, managing, recruiting and retaining colleagues of all walks of life. 
11:45am to 12:15pm (30 min)
Room 1 – "Award Winning Customer Service" - Adrian Abrook 
Our experts will discuss good old-fashioned customer service and its place in a digital dominated world. Learn how out-of-the-box techniques have rendered fabulous success including repeat business and a strong referral network. Often lost in a world of technology-lead practices, customer service is integral to growth and success. Learn how to achieve it, maintain it, grow a business from it and adopt it as a philosophy from some of the country’s industry leaders.  
Room 2 – "Stay Ahead of the Game" - Brad Beer 
How important is culture within a PM department and how exactly do you create a positive environment where everyone thrives? Brad’s session will give you the tools you need to audit, review and streamline your PM department so you can stay ahead of the game. He’ll also reveal how you can best implement technology to positively impact your department and support a progressive company culture.
12:15pm to 12:45pm (30 min)
Room 1 - “Property Management Expert Panel
This powerful expression session is with award-winning property managers, department leaders and business owners who share tips, tricks and insights on everything to do with the property management world. Know what’s happening in the industry so you can stay ahead of the game and implement some great ideas straight away. 
Room 2 - “Business Development Expert Panel"
Some of the country’s best BDMs will be on our panel talking all things rent roll growth, strategies, ideas, concepts and most of all, failures. Learn from the industry’s key influencers and get up close and personal with them by bouncing some of your own ideas past them or by quizzing them on all things BDM. 
12:45pm to 1:30pm (45 min) Lunch
1:30pm to 1:45pm (15 min)
Sponsor Infomercials
1:45pm to 2:30pm (45 min)
"How To Embody The Brand & Win Business" - Doug Driscoll
Align yourself with the company and pitch like a pro; this session will explore how to sell yourself and the brand to gain business. Learn how to position yourself as an expert in your field, generate leads through clever marketing techniques and build an identity and brand awareness around yourself and the company. This session will redefine how you look at your role and will give you the tools you need to stand out from the crowd and be heard, not part of the herd.
2:30pm to 3:15pm (45 min)
“If I had My Time Again” - Vasili Hadzellis
This session looks at real-life scenarios and outcomes from property managers and BDMs around the country. These case studies will make you realise that sometimes doing the basics ‘well’, can achieve a better result for your client. What are the do’s and don’ts of a property manager in 2018 and how does your mindset affect what you do? Leave this session with 10 things you can implement to become a better PM/BDM 
3:15pm to 3:30pm (15 min) Afternoon Tea
3:30pm to 4:00pm (30 min)
“How Many Properties Can a PM Manage” - Kasey McDonald
It’s the question that gets asked time and time again. It doesn’t matter if you’ve been in the industry for 10 years or 10 weeks, the size of the portfolio a property manager can affectively manage relies on a number of factors.  In this session Kasey will break down the elements involved to give clarity on what can be expected by an employee and an employer. As an additional bonus, Kasey will be sharing her PM Department Bottom line template, so make sure you visit her at the RETG stand. 
4:00pm to 4:45pm (45 min)
“S.M.A.R.T” - Malcom Riley
From reviewing employee performances to tracking your property management department's profitability, there are a number of reasons why KPIs are integral to your business’s growth. In this session, Malcom will challenge the way you look at your role in terms of how your approach affects results and the client experience. The growth and ultimate success of your department will be determined by the consistency of results; and those results can only be achieved if your team consistently meets desired goals and targets.
5:00pm to 7:00pm (2 hours) "Celebrate Success Awards & Cocktail Party" Brought to you by  
*Program may be subject to change at RETG discretion

 

Malcom Riley - Master of Ceremonies

Session Topic: “S.M.A.R.T”
Malcolm Riley is one of Australia’s leading property management’s speakers and trainers.  He is a former REIQ Property Manager of the Year. He has delivered over 60 keynote presentations around Australia and the USA, and is currently delivering training all over Australia. He is regarded by many as a thought leader in property management, with his engaging signature style, peppered with humour and rare insight.
 
He drives interactive sessions, result-oriented trainings, where every moment involves motivation, value addition. His ability to infuse humour into serious ‘shop-talk’ is what sets him apart, and makes him a highly sought-after property management speaker around the Australia and abroad.


 

 

Key Note Speakers

 

Jet Xavier - www.jetxavier.com

Session Topic: "How to Survive in Property Management - The Road to Balance" 
Jet Xavier has become Australia’s leading elite performance mental skills and mindset coach/trainer in the real estate sales industry. He has conducted over 3000 Elite performance mental skills and mindset coaching and training sessions with various agents and major agencies across Australia and overseas, helping many to increase their commissions by over $250,000 per year utilizing his elite performance formula. 
 
He is the creator of the online Elite performance training program called my real estate mastermind and has worked with and interviewed the best in life, business, sport and real estate to unlock the key secrets to Elite performance. Jet is a pioneer in the Real Estate industry as his training and coaching techniques bring the latest neuroscience, positive psychology and elite performance models to agents and principals helping them to create success at every level.

 

 

Tara Bradbury - Director BDM Academy & RETG Events

Session Topic: "Are you a Hipster, Hacker or Hustler" 
Tara Bradbury is the Director of the highly recognised consultancy and coaching business BDM Academy, specialising in business development and rent roll growth training services throughout Australasia. Tara is dynamic, highly motivated and has an explosive passion for Business Development. She has developed a reputation for being the growth expert for individuals and businesses with her online and department training packages. 
 
Tara’s major accomplishments include successfully securing 268 listings in one financial year and signing 30 new rental listings in one month. She is the author of, “Real Estate Business Development - Grow your Rent Roll” and regularly performs keynote presentations for many of the leading industry groups throughout Australasia. Tara’s vast wealth of knowledge in Business Growth is sure to interest Real Estate Principals who are looking to grow their most valuable asset and income stream, their Rent Roll.

 

 

Kasey McDonald - Director PM Training Academy & RETG Events

Session Topic: "How Many Properties can a PM Manage?"
Having started her property management career in the late 1990's, Kasey has gone on to become one of the most highly regarded Property Management Consultants and keynote speakers in Australiasia. With a reputation built on professionalism and bottom-line results, she is trained in Best Practice Systems and can revolutionise and streamline internal property management procedures to encourage steady growth and better profitability for property management divisions. 
 
Kasey has introduced better practices, training and system implementation to more than 150 real estate offices around the country. Her ongoing support, training, auditing and re-structuring strategies promote increases to bottom-line profits and efficiencies in poorly performing offices. From her experience as a real estate business owner herself, she has a thorough understanding of the key operations for any successful real estate business. Kasey has the experience and results to equip business owners with the tools they need to efficiently run their real estate business for better future profitability. As the director of the Property Management Training Academy, Kasey assists some of the country's leading real estate groups and is a sought-after keynote speaker both here and abroad including New Zealand and the USA.

 

Adrian Abrook - Principal LJ Hooker  Marrickville, Dulwich & Canterbury

Session Topic: "Award Winning Customer Service"
Adrian is a principal partner of LJ Hooker Marrickville, LJ Hooker Dulwich Hill and LJ Hooker Canterbury. His dedication and enthusiasm is for delivering premium results for his sellers and matching the right property for his buyers. After 17 years in real estate, and over a decade servicing the Inner West, Adrian has come to know the people and places that count when it comes to selling your property.
 
A self-confessed perfectionist, Adrian strives to make sure that every part of the sales process runs smoothly for his clients. From the little details to the big picture aspects of your marketing campaign, he is involved every step of the way. He understands that every seller and buyer that he deals with is placing a huge level of trust in him to get the job done properly.
 
Adrian has transacted well in excess of $55 million worth of property in the last three years and is constantly looking for new and innovative ways to deliver better service to his clients.

 

Doug Driscoll - CEO Starr Partners

Session Topic: "How To Embody The Brand & Win Business "
Douglas Driscoll is CEO of Starr Partners, Australia’s Best Boutique Real Estate Group. Originally from the UK, Douglas is widely regarded as one of the industry’s preeminent thought leaders, and is lauded for his dynamic and pioneering approach. Forward thinking and on the cutting edge of the latest technology Douglas has led the Starr Partners Network to be the most innovative brand for 3 consecutive years in the Real Estate Business Awards.
 
Douglas is a highly-respected media commentator, having featured on a number of BBC and SKY television programmes, in addition to regular market commentary in the Financial Review, Domain and The Daily Telegraph. Douglas is an innovative trail blazer in the real estate industry.

 

 

 

Vasili Hadzellis - Director CORE Property Management Consulting

Session Topic: "If I Had My Time Again"
Vasili Hadzellis is an award-winning business coach and consultant who made an impact on the world of real estate at 17 years old. In a gutsy move, he left his lucrative career with one of Australia’s largest Real Estate Corporations to start his own business and fulfill his passion for making a difference in the industry he loves. Now the Managing Director of Core Property Management Consulting Australia, Vasili helps hundreds of real estate agents Australia-wide get passionate about Property Management and business growth. 
 
Known for his unlimited energy and enthusiasm, Vasili is a sought-after keynote speaker and advisor who shares his expertise and insights at major real estate conferences, mastermind groups and is regularly featured as a columnist for Residential Property Manager Magazine. With an ever-growing list of accolades and awards, he has personally designed and implemented new processes, procedures, innovative systems and technology for a multitude of real estate companies and achieved impressive market share results.

 

 

Jason Turnbull - Chief Product Officer Console Group

Session Topic: "How Technology Can Help You Grow Your Rent Roll"
Jason is an experienced executive and technologist, with a natural curiosity about how technology will shape our futures. 
 
As an early pioneer in the e-commerce space Jason's digital experience brings an over-the-horizon approach to product design - to be on the scene ahead of the pack, identifying and driving industry-changing trends and opportunities early.

 

 

 

 

Peter Schravemade - General Manager Box Brownie

Session Topic: "Property Manager or Marketer?"
For over nearly two decades, Peter Schravemade has excelled at every occupation there is in property, including sales, leasing, and acquisition for both residential and commercial transactions. Peter’s in depth knowledge, relevance, and fore-sight of marketing and technology trends make him internationally, one of the most sought after speakers in this area. 
 
As the general manager for the BoxBrownie.com phenomenon Peter is at the forefront of the fastest growing property technology marketing platform in the world. Passionate about de-bunking the myths and misconceptions of marketing, Peter is a refreshing voice in an industry overloaded by the overwhelming white noise of new trends and fleeting fads.
 
Peter is a proud Australian and regularly found representing the nation around the world at property conferences, exhibitions, in webinars, radio interviews, and as a panellist for discussion topics.

 

Panel Speakers                    

 

 

 
*Speakers may be subject to change at RETG discretion

BDM Academy is a professional and innovative training firm which has been designed to primarily focus on educating and training Business Development Managers within the Property Management Industry.

The Property Management Training Academy is a one-stop property management training and coaching solution that streamlines rental divisions through a broad range of services including training, mentoring, auditing and more. 

Console Group started in the property management game back in 1992, creating a trust accounting software that changed an entire industry. To this day our software is still synonymous with quality and market leadership. We service over 4,000 clients, from individual unit managers to small independent agencies through to large real estate franchise groups.

www.boxbrownie.com

MERCURE SYDNEY INTERNATIONAL AIRPORT

Combining the comfort and features of a Mercure hotel with the convenience of a Sydney domestic airport location and near Mascot business district. The Hotel is the ideal choice for visitors travelling for work in and out of Sydney. Set against the backdrop of the Cooks River and Kogarah Golf Course, the hotel is a short walk from the International Airport, 1km to the Domestic Airport and only 15mins from Sydney CBD.

22 Levey Street, Wolli Creek Sydney International Airport

Tel: +61 02 9518 2000

Parking - $15.00 onsite

Shuttle Bus Service from Airport

REDY2GO is the recommended provider for airport transfer service to and from the hotel. Tickets can be pre-booked through the link https://goo.gl/dz92js or directly from our Ipad dock upon your arrival at the hotel. The rate is $7.00 AUD per person. 

ARRIVAL at Sydney Domestic Airport 

If you arrive on Virgin or Tiger Airways, the service desks are located in the Arrival Hall inside Terminal 2

If you arrive on Qantas, tickets can be purchased from the Travel Desk authorised by REDY2GO in the Arrival Hall

ARRIVAL at Sydney International Airport 

There are two REDY2GO ticket desks within Terminal 1. 
One is located in front of Arrival Gate A and the second one is located directly in front of Arrival Gate B.

The representatives from REDY2GO are available in all service desks and will give guests direction on where to meet the shuttle bus.