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Perth, WA

Get yourself lined up for a steller 2019 and learn from the industry’s absolute best at ‘Prepare, Promote & Prosper 2019’ brought to you by the Real Estate Training Group.
 
This one-day Property Management Industry event showcases some of the country’s most esteemed players in the Property Management space. Get up close and personal and learn from the best, get real insights into their expertise across a range of topics such as emerging technologies, lead generation, efficiency and profile building and how to take your property management business to a whole new level.
 
Equip yourself with insights and techniques, and prepare for the changes, challenges and opportunities the Property Management Industry will create in 2019. 

 

To get a taste of our past events check out our highlights video or read what some of our attendees experienced.

Who Should Attend 

The Real Estate Training Group events are specifically targeted to highly motivate Principals, Business Development Managers and Property Managers who want to build long term sustainable growth within their Property Management Departments. 

Inclusions

  • Morning Tea
  • Lunch
  • Afternoon Tea
  • Awards Networking "Canapes and Drinks"        

Cancellation Policy

All registrations are transferable. Refunds will only be made if written notice of cancellation is received 30 working days prior to the event. A 20% admin fee will apply. Early bird registrations are not refundable.

CPD Points

NSW 12 points - “CPD points are delivered in association with MRT Training RTO 41529” - $57 inc GST for the first 3 months after the event after this the cost will be $99 inc GST via https://eliteagent.academy

TAS - 5.5 points - Code: 1420 This number should be referenced by candidates (on renewal forms) to claim the session

Video & Photo Policy

Real Estate Training Group staff members will be doing video footage & taking photos of the conference for future promotions. Please let us know if you do NOT want to be filmed or photographed for any reason.  

Book now

Ticket Option Price Save
BDM Academy & PM Training Academy Member $265.00 AUD -$100.00
General Admission $365.00 AUD  
Principal Masterclass & Cocktail Party Only  $115.00 AUD  
Group Discounts 3 (All delegates must register at the same time)  $900.00 AUD -$195.00
Group Discounts 5 (All delegates must register at the same time)  $1,425.00 AUD -$400.00
Group Discounts 10 (All delegates must register at the same time)  $2,850.00 AUD -$800.00

Payment Option 1 - Once you have clicked add to cart it will bring you back to the about us page and you will need to scroll up and click view cart to complete your purchase. For all over the phone payment options please call Tara 0402 033 299.

Program
 
Prepare.Promote.Prosper
Property Management Journey
Business Development Journey
Department Leaders & Principal Journey
 
8:30am to 8:45am (15 min)
Introduction
Introduce the session, overview of the session outcomes, summary of what the session will cover.
8:45am to 9:30am (45 min)
"Communication with tenants and landlords" - Sherrie Storor
This session will focus on how to best communicate with tenants and landlords. It covers keeping the tenant and landlord informed and the importance of maintaining accurate and compliant records whilst providing consistency and quality service. 
9:30am to 10:00am (30 min)
"Interacting through quality" - Tara Bradbury
This session covers working with tenants and landlords from differing backgrounds. It aims to provide tips and tricks to remove short term thinking and value long term delivery and service to the consumers you work with. It also covers how to deal with more demanding consumers and ensure that others are not left behind.   
10:00am to 10:30am (30 min)
"Market for your customer" - Peter Schravemade 
This session is all about enhancing the consumer experience through using tools that are available and emerging. 
10:30am to 10:45am (15 min) Morning Tea
10:45am to 11:30am (45 min)
"Being transparent and clear with the consumer" - Leanne Pilkington
Transparent and clear communication with the consumer is key in today’s changing and evolving marketplace. This session focuses on being open with the consumer ensuring compliance with the code of conduct and REBA Act. 
11:30am to 12:00pm (30 min)
"The journey of how to manage the consumer effectively" - Kasey McDonald
This session focuses on compliance and best practice, covering the following key areas: 
·      Spot audits in your property management department 
·      Process reviews… why are these important?
·      Setting your team up for success with a team that looks after the consumer, not just the individual
Your attitude counts in a good experience with the consumer 
12:00pm to 12:30pm (30 min)
"Property Protection" - Brenda Hunter 
This session is all about ensuring property protection for the landlord. It will cover landlord requirements (property and owner), type of insurances available (e.g. Strata Landlord and Building) to get the right fit and will provide case study examples to review a landlord policy in detail (e.g. with a key focus on drug labs and domestic violence). 
12:30pm to 1:30pm (45 min) Lunch
1:30pm to 2:00pm (30 min)
"Technology and Communication" - Alan Hashem & Priscillia O'Brien 
This session will focus on getting your balance right when using technology. It will help you understand the tipping point of too much technology and the impact this can have on the tenants and landlords. 
2:00pm to 2:30pm (30 min)
"Q & A with Property Management Experts” - Rob Woolmer & Leah Johnson
An opportunity for participants to ask the experts a series of questions with a focus on: 
·      Legislation changes and best practice around these changes 
·      Enhancing the landlord and tenant experience 
General industry questions as they arise 
2:30pm to 3:00pm (30 min)
"How you interact with Consumers" - Kurtis Pirotta 
This session is all about getting back to basics with face to face communication with the consumer.
3:00pm to 3:30pm (30 min)
"What the consumer really wants" - Lisa Pentland
This session focuses on the consumer at the forefront, including: 
·      Continual development of your process and customer service model 
·      Bridging the gap between expectations and delivery. Keeping the process simple 
Providing compliant and accurate information 
3:30pm to 4:30pm (60 min)
"The communication master" - Warren Tate
Communication improvement and success is paramount in a difficult WA market.  Engaging landlords, tenants and colleagues is a must. This session focuses on communication that builds client engagement throughout your service offering. 
4:30pm to 5:00pm (30 min)
"Photography in Real Estate"  
Why low quality and unprofessional photos affect your clients bottom line and what you can do to stop this in a cost effect way for your landlord. 
5:00pm to 5:10pm (10 min)
Conclusion
Summarise the session and key learnings, opportunities for questions, close.
5:15pm to 7:00pm (2 hours)  "Celebrate Success Awards & Cocktail Party" - brought to you by 

*Program may be subject to change at RETG discretion

 

Warren Tate - Master of Ceremonies

 
Warren has worked within the real estate industry for over 20 years. As a past CEO / Director of a boutique franchise business - he doubled its size, has won numerous awards and delivered over 1,500 coaching sessions to experienced and new agents entering the profession. He is hands on in the market place attending listing presentations, meeting with vendors, landlords and auctioning properties most Saturdays,  “I believe you cannot drive performance if you are not in the lounge rooms and understanding the concerns and providing outstanding results for clients” The real estate industry is a tough industry, one where only the best communicators survive and thrive. However simply talking is not enough, saying what you believe people want to hear is definitely not the way to survive, it takes a deeper understanding of people, how they communicate and how they think, to effectively create lasting relationships.
 
A Certified Speaking Coach, Warren has spent countless hours of study and research into understanding the psychology, biology and behavioural science behind how humans think and communicate and that research and learning forms the foundation for his recent book. You will uncover that how we communicate is complicated and truly amazing, however when you understand the key elements to how we communicate and how your message can be delivered with clarity the majority of the time, your life and outcomes will be changed forever.
 

Key Note Speakers

 

Tara Bradbury - Director BDM Academy & RETG Events

Tara Bradbury is the Director of the highly recognised consultancy and coaching business BDM Academy, specialising in business development and rent roll growth training services throughout Australasia. Tara is dynamic, highly motivated and has an explosive passion for Business Development. She has developed a reputation for being the growth expert for individuals and businesses with her online and department training packages. 
 
Tara’s major accomplishments include successfully securing 268 listings in one financial year and signing 30 new rental listings in one month. She is the author of, “Real Estate Business Development - Grow your Rent Roll” and regularly performs keynote presentations for many of the leading industry groups throughout Australasia. Tara’s vast wealth of knowledge in Business Growth is sure to interest Real Estate Principals who are looking to grow their most valuable asset and income stream, their Rent Roll.
 

Kasey McDonald - Director PM Training Academy & RETG Events

Having started her property management career in the late 1990's, Kasey has gone on to become one of the most highly regarded Property Management Consultants and keynote speakers in Australiasia. With a reputation built on professionalism and bottom-line results, she is trained in Best Practice Systems and can revolutionise and streamline internal property management procedures to encourage steady growth and better profitability for property management divisions. 
 
Kasey has introduced better practices, training and system implementation to more than 150 real estate offices around the country. Her ongoing support, training, auditing and re-structuring strategies promote increases to bottom-line profits and efficiencies in poorly performing offices. From her experience as a real estate business owner herself, she has a thorough understanding of the key operations for any successful real estate business. Kasey has the experience and results to equip business owners with the tools they need to efficiently run their real estate business for better future profitability. As the director of the Property Management Training Academy, Kasey assists some of the country's leading real estate groups and is a sought-after keynote speaker both here and abroad including New Zealand and the USA.
 
 

Sherrie Storor - Real Estate Coach @ Real Estate Nation

Sherrie Storor is one of Australia’s most astute and experienced real estate experts. Proving to be one of the industry’s most in demand, she mentors, coaches and empowers agents to succeed without sacrifice. Sherrie is a respected speaker at renowned industry events including the Australian Real Estate Conference (AREC) and the organiser of the Women in Real Estate Business Series, She shares insightful knowledge accumulated from almost two decades of extensive experience. She is also widely recognised by the media for her perceptive comments and practical advice she imparts via videos, podcasts, social media and in print. 

Her extraordinary career history includes launching a multiple-office project marketing and residential sales business, offloading her vast rent roll for a record sum in record time, growing a database of 35,000 contacts, and personally selling more than 850 properties while being associated with the transactions of more than 4,000 others. She believes it’s possible to attain significant financial wealth and enjoy a balanced lifestyle. Her individual and group consults focus on strategies which equip agents with the skills to secure sustainable success. Sherrie continues to manage the sales of a select number of elite residential properties.

 

Leanne Pilkington - Managing Director @ Laing + Simmons Group

Leanne is Managing Director of leading New South Wales boutique real estate group Laing+Simmons, and one of the real estate industry’s most respected and sought after commentators. She’s the only female Managing Director in real estate franchising in New South Wales and one of only a handful in Australia. Addressing the gender imbalance, empowering women agents and pushing towards industry-wide professionalism are all key passions for Leanne. 

She continues to pioneer industry firsts such as establishing a womens real estate networking group, and introducing counselling and employee assistance programs for Laing+Simmons team members, while serving on industry bodies and championing the growth of professionalism in the industry at large. Her 35 years of experience covers the full spectrum of real estate services: residential sales, property management, retail management, commercial leasing, property development and franchise management. Leanne is a Licensed Real Estate Agent, completed her Ass Dip Valuation at UTS, and a Masters Degree in Business Administration at the Sydney Graduate School of Management. She has been a Finalist in both the Telstra and Optus Business Women awards, was awarded the REB Thought Leader for 2017, and is the current President of the REINSW

 

Peter Schravemade - General Manager @ BoxBrownie.com

For over nearly two decades, Peter Schravemade has excelled at every occupation there is in property, including sales, leasing, and acquisition for both residential and commercial transactions. Peter’s in depth knowledge, relevance, and fore-sight of marketing and technology trends make him internationally, one of the most sought after speakers in this area. 

As the general manager for the BoxBrownie.com phenomenon Peter is at the forefront of the fastest growing property technology marketing platform in the world. Passionate about de-bunking the myths and misconceptions of marketing, Peter is a refreshing voice in an industry overloaded by the overwhelming white noise of new trends and fleeting fads.

Peter is a proud Australian and regularly found representing the nation around the world at property conferences, exhibitions, in webinars, radio interviews, and as a panellist for discussion topics.

 

Kurtis Pirotta - Realestate.com.au

Property Management Ambassador for realestate.com.au, Kurtis Pirotta is helping to change the Property Management industry with tools, technology and training. Kurtis’ ever-growing influence inspires property management teams to create solid success strategies for growth, profitability and excellence in marketing.  Combining his knowledge of real estate with a passion for people and growth, Kurtis Pirotta is helping to change the way the world experiences property.

 

 
 
 
 

Lisa Pentland - General Manager Sales & Service @ PropertyMe

Lisa learnt the hard way that being a highly successful real estate salesperson does not automatically qualify you as a great leader and business manager. As her business rapidly grew, so did Lisa’s frustrations. Dissatisfied with being told what was and was not achievable in Property Management, Lisa developed a dogged determination to bust all the myths and low level practices widely considered as acceptable within our industry. And so...  Lisa commenced a major overhaul of her own property management business, piece by piece she completely disassembled it, developing an intricate understanding of each part and reassembling it until finally, it emerged as a highly efficient, stress free customer centric machine she could be proud of.

Lisa’s passion now, is to empower other business owners and their teams to challenge the status quo, to not compromise on their commitment to provide services they can be proud of, enjoy rewarding careers and ultimately build the business that will help them realise the lifestyle they dreamed of when they first decided to become the leaders of their own destiny. Lisa has identified the “3 P’s” of the Property Management business as “Purpose, Process and Profit” and has a series of strategies she successfully uses to work with business owners and their teams.

 

Alan Hashem - Co-Founder @ Inspection Manager

Co-founder of Inspection Manager, a cloud-based inspection solution for property managers completing property condition and routine reports. In a space where free inspection apps as a part of larger systems are readily available, Inspection Manager leads the industry with 20%+ market share and consistently at the forefront of new feature developments in the inspection space. Alan’s customer-centric method of operating the business manifests itself in an award-winning support team and feature releases driven by a combination of consumer demand and big ideas.

Alan is responsible for Inspection Manager's overall strategy, leading product development and go to market processes. Far from being a figurehead for the company, Alan is heavily involved in all aspects of the business. Through focus groups, user testing and a willingness to pick up the phone and call customers for ideas or inspiration, he is dedicated to resolving the challenges faced by property managers. Being at the forefront of innovative thinking in the real estate space, he is driven by the vision of building an all-encompassing solution to streamline the property manager work cycle.

 

Priscilla O'Brien - National Sales Manager @ Inspect Real Estate 

Priscilla is highly experienced, energetic and an award-winning business development and sales professional, with 15 years of demonstrated success within the Property Management and Real Estate Technology sectors.

Prior to joining IRE, Priscilla was a highly successful sales professional, working for leading trust accounting software provider Rockend and was the recipient of the National Sales Award for highest competitor conversions (FY14). Her capability and deep understanding of market drivers are complimented by experience working with some of Australia’s leading agents including Kevin Turner, well regarded commentator on Real Estate UNCUT; as well as ongoing mentoring from Andrew Reece, founder of Prorentals and Inspect Real Estate. 

In addition to her personal success and understanding of the real estate market, she has first-hand knowledge of the common threats and opportunities experienced within a dynamic real estate sales and property management offices. This provides Priscilla a greater ability to consult on innovative software solutions that will truly meet your agency’s unique business needs.

 

Sarah Bell - Co-Founder @ AIRE

Commentator, agitator, and innovator, Sarah Bell is a co-founder of the proptech startup Aire., Automated Intelligent Real Estate. She helps real estate businesses to solve the problems of cost and scale by upskilling existing resources as well as helping them transition to digital resources using Aire.’s digital employee, Rita.

With a decade of front-line experience as a real estate practitioner and agency owner, Sarah brings tactical insights, subject matter expertise and just enough street cred to create business solutions that are intelligent by design and Cx obsessed.

Author, analyst, researcher, strategist, project designer, and nerdtrepreneur, Sarah is also Mum to three human children, two doggies and a clever little robot named Rita. In her spare time, Sarah volunteers her research skills to the Revive Project – a national wellness and wellbeing in real estate initiative.

*Speakers may be subject to change at RETG discretion

BDM Academy is a professional and innovative training firm which has been designed to primarily focus on educating and training Business Development Managers within the Property Management Industry.

The Property Management Training Academy is a one-stop property management training and coaching solution that streamlines rental divisions through a broad range of services including training, mentoring, auditing and more. 

BoxBrownie.com is the best online hub for all things digital. Our online team of photo editing experts are ready to edit photos and turn them into top-notch professional images. You simply take the photo and the team of editors will do the rest. BoxBrownie.com offers a wide range of services including photo editing, virtual staging, floor plan redraws, and renders that are fast, easy-to-use and affordable.

 

MERCURE HOTEL PERTH

With its city centre location, Mercure Perth provides the ideal base for both business and leisure travel. East Perth Terminal and Perth City train stations are both within walking distance, while Perth Airport is 20 minutes away by car. Guests staying at this excellent Perth hotel are within easy reach of Perth's main attractions, its restaurants, its bars and its shops. 

10 Irwin Street Perth 

Tel: (08) 9326 7000

For special accommodation rates please quote REA160318 when making your booking to H1754@accor.com

Parking is available onsite at $25 per day 

*Venue may be subject to change at RETG discretion